Ethiopian Airlines Launches Online Check-In Service

by yeEthiopiaforums

Ethiopian is proud to announce the commencement of on-line passenger web check-in
services as of October 20, 2011 as part of its continuous efforts to enhance the traveling
experience of its passengers.

The service will allow Ethiopian customers to check-in online avoiding the airport queues and
last minute rush. Customers can now choose their own seats on line, update personal
information, confirm special requests, print boarding pass, and proceed straight to the
boarding gate. This is particularly beneficial to passengers traveling with no baggage, as
they can proceed directly to the boarding gate through airport security. Passengers with
check-in baggages will proceed to the baggage drop-off zone. This system will allow

Ethiopia airlines online check-in

Ethiopian airlines introduce online check-in

passengers to register their loyalty miles while checking-in.

Commenting on the web check-in facility, Mr. Gobena Michael, Chief Commercial Officer of
Ethiopian Airlines said, “The introduction of the Web Check-in facility will increase operational
efficiencies besides enhancing our customer services.”

The on-line check-in is available from 48 to 2 hours prior to the departure of international
flights and from 24 to 2 hours for domestic flights. Passengers without check-in baggage
must get to the airport 60 minutes before the departure of international flights and 45
minutes before departure of domestic flights.

At the initial stage, the web check-in service is availed for 32 Ethiopian destinations and
Ethiopian will subsequently expand the service to the remaining destinations.

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